FAQs

Orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a shipping confirmation and tracking link via email once it ships.

We currently ship across the U.S. and select international countries. More global regions will be added soon.

We offer a 60-day satisfaction guarantee—even on opened products. If you’re not happy, we’ll make it right. Read more here →

If your order was incorrect or damaged, return shipping is on us. For all other returns, customers are responsible for return shipping.

Yes. Our formulas are designed to be gentle yet effective for all skin types—including sensitive, dry, normal, and combination skin. They're non-irritating, dermatologist-developed, and tested for high-performance use on skin under stress.

We use natural, science-backed ingredients that support skin resilience, hydration, and barrier recovery—like plant-based antioxidants, zinc oxide, marine actives, and botanical oils. Every formulation is created with dermatological precision and active lifestyles in mind.

Yes. All Harken Derm products are dermatologist-developed and rigorously tested for sensitivity and performance—even on compromised or post-procedure skin.

Yes! Our formulas are free from reef-harming chemicals and our packaging uses recyclable and ethically sourced materials. We care about your skin and the sea.

Our products are formulated with safety and dermatological care in mind, and many customers continue using them throughout pregnancy and breastfeeding. That said, we always recommend consulting your healthcare provider before starting any new skincare regimen during this time.

Each product works beautifully on its own, but together they create a streamlined, high-performance system for complete sun protection and recovery.

Apply Unstoppable Superscreen generously every morning. Use Overnight Recovery Lotion after sun exposure or at night to repair, replenish, and support skin renewal.

Our patented formula offers all-day wear. It’s sweat-proof, water-resistant, and designed to withstand even the most intense conditions—without reapplying.

For maximum protection, yes—especially after prolonged water exposure or towel-drying. Our formula is exceptionally long-lasting, but conditions vary.

Absolutely. We never test on animals, and all of our products are Leaping Bunny certified.

Yes! Our Fresh Face Wipes are made from sustainably sourced bamboo and are fully biodegradable.