Terms of Service
Terms of Service
Last updated: April 22, 2025
Welcome to Harken Derm. These Terms of Service (“Terms”) govern your use of our website located at harkenderm.com (the “Site”) and the purchase of any products or services offered through the Site. By visiting or shopping with us, you agree to be bound by these Terms.
Please read them carefully.
1. General Conditions
By accessing or using this Site, you confirm that:
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You are at least the age of majority in your jurisdiction.
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You agree to provide accurate and complete information when placing an order.
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You will not use our products for any illegal or unauthorized purpose.
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Services
All products on our Site are subject to availability. We reserve the right to discontinue any product at any time or modify pricing and descriptions without notice.
We make every effort to display product colors and packaging accurately, but we cannot guarantee your screen’s display will be accurate.
3. Orders, Billing & Account Info
We reserve the right to refuse or cancel any order you place with us. You agree to provide current, complete, and accurate billing and shipping information.
If your payment is declined or appears fraudulent, we may cancel your order.
4. Shipping & Delivery
We ship domestically and internationally, where permitted. Shipping times and fees are displayed at checkout and vary by location.
Once your order is shipped, you’ll receive a confirmation email with tracking details.
Shipping delays may occur due to events beyond our control (e.g., natural disasters, carrier delays, or customs issues).
5. Returns & Refunds
We believe in our products—deeply. That’s why we offer a return policy as exceptional as the skincare we create.
If for any reason you are not completely satisfied with your Harken Derm purchase, we welcome returns within 60 days of delivery—even if the product has been opened and tried.
We want you to experience the difference our high-performance formulas make. If they don’t meet your expectations, we’ll make it right.
To initiate a return, simply email us at info@harkenderm.com with your order number and reason for return.
We’ll guide you through the process.
Return shipping may apply and is non-refundable unless the product was damaged or incorrect.
This policy is built on trust. We are proud to stand behind our formulations—and confident you’ll feel the same.
6. Intellectual Property
All content on this Site—including logos, product names, images, text, and code—is the property of Harken Derm and protected by copyright, trademark, and intellectual property laws.
You may not use or reproduce any part of the Site without express written permission.
7. Third-Party Tools & Links
Our Site may include tools and links to third-party services (e.g., Shopify, payment gateways). We are not responsible for the content, privacy practices, or accuracy of those third-party sites.
Your interactions with third parties are governed by their terms.
8. User Comments & Feedback
If you send comments, suggestions, or other materials (e.g., product reviews), you agree that:
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We may use them without restriction.
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They do not violate the rights of any third party.
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You remain responsible for any comments you make.
We may remove any content we find inappropriate, offensive, or in violation of these Terms.
9. Satisfaction Guarantee
We are confident you’ll love our products. Every formula is dermatologist-developed, science-backed, and rigorously tested for performance.
While no skincare product can promise identical results for every skin type, we do promise that every customer will be treated with care, respect, and our satisfaction-first approach.
If our products don’t meet your expectations, our flexible return policy is here to make it right.
10. Limitation of Liability
To the fullest extent permitted by law, Harken Derm, our directors, employees, and affiliates are not liable for any:
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Injury, loss, claim, or direct/indirect damages arising from your use of the Site or our products.
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Misuse of our products not in accordance with instructions or warnings.
11. Indemnification
You agree to indemnify, defend, and hold harmless Harken Derm and our affiliates from any claim or demand due to your breach of these Terms or violation of any law or rights of a third party.
12. Governing Law
These Terms are governed by and interpreted according to the laws of the United States and the State of Wisconsin, without regard to conflict of law principles.
13. Changes to Terms
We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting to the Site. Continued use constitutes your acceptance of those changes.
14. Contact Information
Questions about the Terms of Service or Returns?
Reach out to us at:
Harken Derm
Pewaukee, Wisconsin, USA
Email: info@harkenderm.com